AI calling for loan recovery
Automate EMI reminders and soft-collection calls that capture a promise-to-pay date on every connected call.
Learn moreAI calling for field-service scheduling
Confirm delivery windows, capture reschedules, and recover missed visits with inbound + auto-callback — before your van is already on the road.
The problem
Failed deliveries and missed service visits cost double: the wasted trip and the rescheduled one. Most failures happen because the slot was never confirmed with the customer before dispatch.
How Vaanicall runs it
Day-before confirmation call
The scheduler dials every job on the next day's route list the evening before, confirming the arrival window with the customer and extracting a "confirmed" or "reschedule" disposition.
Reschedules become callbacks
When a customer asks to move the slot, the requested date and time window are captured as structured fields. A callback task is created for your dispatch team with the extracted details.
Day-of heads-up
Two hours before the scheduled window, an automated call or notification reminds the customer the field agent is on the way — reducing last-minute cancellations.
Missed-call recovery via inbound
If the outbound confirmation goes unanswered, the inbound engine is ready: when the customer calls back on the displayed number, the AI picks up, identifies itself, and captures the reschedule — no human agent needed.
Hear it
Sample call — the agent opens with your brand and script
AI Agent: Hello, this is Arjun from DwarSeva Appliances. Am I speaking with Rajesh Kumar?
Customer: Yes, speaking.
AI Agent: Rajesh ji, your appliance service visit is scheduled for tomorrow between 11 AM and 1 PM. Can you confirm you will be available at that time?
Customer: Actually, tomorrow doesn't work for me. Can we do the day after — the 8th?
AI Agent: Understood. I have noted a reschedule request for the 8th. Our dispatch team will call you to confirm the time slot. Is there anything else?
Customer: No, that's fine. Thank you.
Sample transcript for illustration. Actual call content varies by contact data and agent configuration.
What you get
- Produces a confirmed or reschedule disposition for every field job before dispatch, reducing failed trips.
- Captures requested reschedule date and window as structured contact fields for dispatch teams.
- Inbound engine handles customer call-backs on the same number, extracting reschedule details without a human agent.
- Day-of reminder calls reduce last-minute no-shows with a second confirmation touchpoint.
Compliance
Compliance
- TRAI calling window: all outbound calls dial only within 09:00–21:00 IST.
- DND scrub: DND-registered numbers are skipped at dial time.
Questions, answered
Buy or bring a number in My Numbers, then assign your field-service agent to it on the Inbound tab in the agent builder. Calls to that number are answered by the AI agent automatically. See the Numbers and Agent builder docs for step-by-step guidance.
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Make your first AI call today
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