AI calling that closes the loop.
Build voice agents, launch outbound campaigns, and let every call flow straight into a CRM that reconciles attempts, dispositions, and callbacks — automatically. Provider-agnostic, compliant by default.
No credit card · Prepaid wallet · Pay per talk-minute
Live campaign
June Collections
- Asha K.connected
- Rahul M.callback
- Neha S.no answer
- Vikram T.interested
Dialed
1,284
Connect
38%
Callbacks
47
Built for India's lending, collections, BFSI and high-volume outbound teams
- 100k+
- calls/day capacity
- 3
- languages — EN · HI · Hinglish
- <150ms
- knowledge retrieval
- 100%
- window & DND compliant
How it works
From a list of numbers to reconciled outcomes
Four steps. One system of record. No spreadsheets, no glue code, no guessing what happened on a call.
- 01
Build & train your agent
Compose the prompt, voice and languages, attach a knowledge base, and define exactly what to extract from every conversation. Version it, test it, publish it.
- 02
Import contacts & segment
Upload a CSV — we normalise, dedupe and scrub DND automatically. Build saved segments with a click and keep a full activity timeline per contact.
- 03
Launch the campaign
The scheduler dials within TRAI windows, honours DND and timezones, pools provider concurrency, and retries per your policy — no out-of-window leaks.
- 04
Reconcile every outcome
Telephony status + in-call extraction + supervisor action collapse into one disposition per contact, metered and billed — the reconciliation layer is the product.
The platform
Everything to run outbound AI calling at scale
The orchestration, CRM and compliance most teams stitch together from five tools — in one programmable platform.
Provider-agnostic voice
One adapter, any backend — Bolna, ElevenLabs, or your own self-hosted pipeline. Swap providers mid-campaign with no schema change.
A real CRM, not a call log
Contacts, custom fields, segments, notes and a unified activity timeline. Multiple attempts per contact collapse into one outcome.
Configurable dispositions
Per-campaign disposition sets reconciled from telephony status, agent extraction and supervisor actions — normalised to a base taxonomy for analytics.
Live monitoring
Watch active calls, read live transcripts, and cut-and-reschedule or re-disposition in real time. Every supervisor action is audited.
Smart retries & callbacks
Per-outcome backoff, AI- and rule-driven reschedules, and one unified callback queue dispatched window- and timezone-aware.
Compliant by default
DND and TRAI calling-window gates enforced at dial time, consent capture, an immutable audit trail, and DPDP export/erasure.
Agent builder + RAG
Train an agent, version it, ship it
Prompt, first message, voice and languages — plus a knowledge base from files or pasted text, retrieved at call time. Test with a simulated chat or a call to your own number before you publish.
- Immutable published versions — know exactly which agent produced an outcome
- Per-agent extraction schema for structured business outcomes
- Knowledge base chunked, embedded and retrieved under 150ms
agent_version · v3
prompt = "You are a polite collections agent…"
languages = ["en", "hi"]
extract = { intent, promise_to_pay_date }
knowledge = repayment-policy.pdf · ready
published
Asha K. · +91 98765 43210
- Attempt 1 · no answerretry scheduled +5m
- Attempt 2 · connectedextracted: wants callback
- Callback · tomorrow 11:00queued
- Disposition · CALLBACKbase: callback
The reconciliation layer
One outcome per contact — finally
"Rescheduled" isn't a telephony status anywhere. We derive it from the agent's extraction, a supervisor action, or a rule — then collapse every attempt, callback and note into a single, normalised disposition. That timeline is your source of truth.
- Signal → campaign code → base taxonomy mapping
- Unified callback queue across AI, supervisor and rules
- Cross-campaign analytics on a normalised taxonomy
Compliance isn't a feature. It's the floor.
In a BFSI-adjacent, regulated market, a single out-of-window dial is a real liability. Our gates make it structurally impossible — and we alert if the out-of-window count is ever non-zero.
proven by property tests
- DND + TRAI windows
- Hard pre-dial gates — checked at dispatch, never just at enqueue.
- Consent capture
- Recorded at call open and stored against every call record.
- Immutable audit log
- Every launch, cut, disposition and export — append-only.
- DPDP rights
- Per-contact data export and right-to-erasure, with data residency in India.
Provider-agnostic
Your voice stack, your choice
One language-neutral adapter contract. Bind a campaign to any provider, run the same agent on either, and swap mid-flight with zero schema changes — the CRM and orchestration you own stay put.
Bolna
API-first · India multilingual
Modular STT/LLM/TTS with structured extraction and per-execution cost — great for India-language outbound.
ElevenLabs
Best-in-class voice
Ultra-low-latency agents, HMAC-signed webhooks, and clean post-call transcription primitives.
Self-hosted
Your stack · max margin
FreeSWITCH / Jambonz + Whisper + a local LLM (Gemma) + Piper, behind the exact same adapter. No vendor lock-in.
How we compare
The CRM the voice platforms don't give you
Voice vendors give you great calls. Managed services give you a closed box. Vaanicall is the open, programmable system of record on top — and it runs on whichever voice you choose.
| Vaanicall | Lendkraft | ElevenLabs | Bolna | |
|---|---|---|---|---|
| Programmable, documented API | ||||
| Built-in CRM + reconciliation | ||||
| Configurable dispositions | ||||
| Provider-agnostic (swap voice backend) | ||||
| India compliance — DND · TRAI · DPDP | ||||
| Live monitoring + cut / reschedule | ||||
| Prepaid wallet + usage metering | ||||
| Self-hostable voice pipeline |
Comparison reflects publicly documented capabilities and our product research; third-party features evolve.
Programmable to the core
Where the incumbents ship a closed managed service, we ship a documented, API-first platform. Drive agents, contacts and campaigns from your own systems; consume normalised events off the bus.
# Launch a campaign over a segment
curl -X POST https://api.vaanicall.com/v1/campaigns/$ID/launch \
-H "Authorization: Bearer $VAANI_API_KEY" \
-d '{ "segment": "overdue-30d", "agent_version": "v3" }'
# → every call is gated, dialed, reconciled and metered,
# then streamed back on the call.lifecycle event bus.Questions, answered
You bring a voice provider (Bolna or ElevenLabs) or run the self-hosted pipeline. Either way you connect a number — BYO or from our platform pool. Vaanicall owns the orchestration, CRM and compliance on top.
Calling-window and DND checks are hard gates enforced at dial time, consent is captured at call open, every action is written to an immutable audit log, and we support per-contact data export and erasure with India data residency.
Multiple call attempts, callbacks and notes for one contact collapse into a single reconciled disposition — derived from telephony status, in-call extraction, and supervisor or rule actions, then normalised to a base taxonomy for analytics.
Yes. Every provider implements the same adapter contract, so you can move a campaign between Bolna, ElevenLabs and self-hosted with no schema changes or data migration.
A prepaid wallet with an append-only ledger. Each call is metered per talk-minute and debited idempotently; dialing pauses automatically if your balance drops below your threshold. Top up via Razorpay.
English, Hindi and Hinglish (code-mixed) at launch, with voice and prompt design tuned for Indian outbound conversations.
Make your first AI call today
Spin up an agent, import a list, and watch outcomes reconcile in real time. Free to start — pay only for talk-minutes.