AI calling for India · TRAI & DPDP controls

AI calls with every outcome in your CRM.

Build voice agents and run outbound campaigns. Vaanicall records attempts, dispositions, and callbacks in the same CRM, with a choice of voice providers and compliance checks before each dial.

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No credit card required. Top up your wallet and pay per talk-minute.

Illustrative dashboard · sample data

Live campaign

June Collections

on air
02:14
  • Asha K.connected
  • Rahul M.callback
  • Neha S.no answer
  • Vikram T.interested

Dialed

1,284

Connect

38%

Callbacks

47

Built for India's lending, collections, BFSI and high-volume outbound teams

100k+
calls/day capacity
3
languages — EN · HI · Hinglish
<150ms
knowledge retrieval
100%
window & DND compliant

From contact list to call outcome

Set up an agent, import contacts, run a campaign, and see what happened on every call in your CRM.

  1. 01

    Set up your agent

    Choose a voice and languages, write the prompt, add a knowledge base, and decide what information to capture. Test a version before publishing it.

  2. 02

    Import your contacts

    Upload a CSV. Vaanicall normalises the data, removes duplicates, and checks DND. You can save contact segments and see each contact’s activity history.

  3. 03

    Launch the campaign

    The scheduler checks calling windows, DND status, and time zones before dialing. It manages provider capacity and follows the retry policy you set.

  4. 04

    Reconcile every outcome

    Call status, information captured during the call, and supervisor actions feed into one outcome for each contact. Usage is metered and billed.

Calling workflows by industry

See how teams use Vaanicall for lending, logistics, healthcare, hospitality, and more.

View all use cases
Explore all 12 use cases

Run outbound calling from one place

Build agents, launch campaigns, track contacts, and review call outcomes in one platform. Calling-window and DND checks run before each dial.

Provider-agnostic voice

Use Bolna, ElevenLabs, or your own voice pipeline through the same adapter. You can change providers mid-campaign without changing your data schema.

A CRM for every call outcome

Contacts, custom fields, segments, notes and a unified activity timeline. Multiple attempts per contact collapse into one outcome.

Configurable dispositions

Set dispositions for each campaign. Telephony status, agent extraction, and supervisor actions map to a shared taxonomy for reporting.

Live monitoring

Watch active calls, read live transcripts, and cut-and-reschedule or re-disposition in real time. Every supervisor action is audited.

Retries and callbacks

Set retry timing by outcome. AI and rules can reschedule calls, while one callback queue respects calling windows and time zones.

Checks before every dial

DND and TRAI calling-window gates enforced at dial time, consent capture, an immutable audit trail, and DPDP export/erasure.

Build and test an agent before publishing

Set the prompt, opening message, voice, and languages. Add a knowledge base from files or pasted text, then test the agent in chat or by calling your own number before publishing it.

  • Immutable published versions — know exactly which agent produced an outcome
  • Per-agent extraction schema for structured business outcomes
  • Knowledge base chunked, embedded and retrieved under 150ms

agent_version · v3

prompt = "You are a polite collections agent…"

languages = ["en", "hi"]

extract = { intent, promise_to_pay_date }

knowledge = repayment-policy.pdf · ready

published

Sample data for illustration

Asha K. · +91 98765 43210

  1. Attempt 1 · no answerretry scheduled +5m
  2. Attempt 2 · connectedextracted: wants callback
  3. Callback · tomorrow 11:00queued
  4. Disposition · CALLBACKbase: callback

One outcome for each contact

A telephony provider cannot tell you that a customer rescheduled. Vaanicall records that outcome from the agent, a supervisor, or a rule, then keeps the attempts, callbacks, and notes on one contact timeline.

  • Signal to campaign code to base taxonomy mapping
  • Unified callback queue across AI, supervisor and rules
  • Cross-campaign analytics on a normalised taxonomy

Check every number before you dial.

Vaanicall checks the calling window and DND status before placing a call. It alerts your team if an out-of-window dial is ever recorded.

0out-of-window / DND dials
proven by property tests
DND + TRAI windows
Hard pre-dial gates — checked at dispatch, never just at enqueue.
Consent capture
Recorded at call open and stored against every call record.
Immutable audit log
Every launch, cut, disposition and export — append-only.
DPDP rights
Per-contact data export and right-to-erasure, with data residency in India.

Choose the voice stack for each campaign

Bind a campaign to Bolna, ElevenLabs, or your own pipeline. The agent, CRM records, and campaign setup stay in place when you switch providers.

One interface · many backends

Bolna

API-first · India multilingual

Modular speech recognition, language models, and speech synthesis with structured extraction and per-execution costs for Indian-language outbound calls.

ElevenLabs

Voice agents and webhooks

Low-latency voice agents, HMAC-signed webhooks, and post-call transcripts.

Self-hosted

Run your own voice stack

Use FreeSWITCH or Jambonz with Whisper, a local LLM such as Gemma, and Piper through the same adapter.

Compare calling and CRM features

Vaanicall combines campaign calling with contacts, dispositions, and callbacks in a CRM. You can choose the voice provider for each campaign. See full comparison

CapabilityVaanicallLendkraftElevenLabsBolna
Programmable, documented APIYesNoYesYes
Built-in CRM + reconciliationYesYesNoNo
Configurable dispositionsYesYesPartialPartial
Provider-agnostic (swap voice backend)YesNoNoNo
India compliance — DND · TRAI · DPDPYesYesNoPartial
Live monitoring + cut / rescheduleYesPartialNoNo
Prepaid wallet + usage meteringYesPartialPartialYes
Self-hostable voice pipelineYesNoNoYes

Comparison reflects publicly documented capabilities and our product research; third-party features evolve.

Connect Vaanicall to your systems

Use the API to manage agents, contacts, and campaigns from your own systems. Events report what happened on each call in a consistent format.

Get an API keyRead the docs
launch.sh
# Launch a campaign over a segment
curl -X POST https://api.vaanicall.com/v1/campaigns/$ID/launch \
  -H "Authorization: Bearer $VAANI_API_KEY" \
  -d '{ "segment": "overdue-30d", "agent_version": "v3" }'

# all calls are gated, dialed, reconciled and metered,
#   then streamed back on the call.lifecycle event bus.

Questions, answered

You can use Bolna, ElevenLabs, or a self-hosted voice pipeline. Connect your own number or use one from the platform pool. Vaanicall handles calling workflows, CRM records, and compliance checks.

Make your first AI call today

Set up an agent, import contacts, and see what happened on each call. You can start free and pay for connected talk-minutes.

Start freeSee pricing